i was going to take my business to ferragamo over at s.row or LV at stanford (where customer service is much better then valley fair) when I WAS APPROACHED (yes it
happened, an LV sales rep finally approached me)...by ANDREW.
so now let me tell you why if you choose to come to this LV you should only visit when Andrew is working. first of all...he actually approaches customers with a
smile and a greeting unlike the rest of those "sales associates." i serously visit this LV about 2x a month and not always at busy times...and i have to say...this
was THE FIRST time in 4 months that an associate has approached me. HALLELUJAH FROM THE HEAVENS.
Andrew C. big tall asian guy (who looks more like security guard then sales associate) had a great attitude even when it was jam packed elbow to elbow in there, 90
degrees, with sweat flying everywhere. in fact he even had beads of sweat flying but none the less, he provided excellent customer service and wasn't phased by the
heat or the amount of people. i was searching for a bag for my bff and had NO idea what to get yet he helped me, without complaint, while it was basically a
slaughter house in there that weekend. And the best part is...HE DIDNT TRY TO UPSELL ME!!!! HE WAS HONEST AND HELPFUL!!!!!!! ANGELS SINGING NOW! (am i at stanford
LV or this really still valley fair LV?!!! SLAP ME so i can wake up from this dream!!!)
so yes this review is long and LV at valley fair still sucks but at least if you must come for whatever reason...FIND ANDREW C. he will turn around ur crappy
experiences and make you consider returning. (IM STILL GOING TO STANFORD THOUGH - VALLEY FAIR LV SUCKS!!!!) but maybe LV management is finally doing their job and
hiring semi-qualified associates for a sales position.
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